Your Privacy, Our Priority
Your health data deserves the highest level of protection. Discover how Cocoon Life safeguards your privacy with industry-leading security measures, ensuring a trustworthy and nurturing digital wellness sanctuary.
What Information We Collect and Why
At Cocoon Life, transparency guides our data collection. We gather specific information to personalize your experience, enhance our services, and ensure your wellness journey is effective and safe. We believe in minimal data collection with maximum relevant impact.
Personal & Demographic Data
Account details, demographic information, and wellness preferences allow us to tailor content and recommendations specifically for adults 35+ and their unique needs. This helps us refine your Cocoon Life experience.
Health & Wellness Information
Voluntarily shared fitness data, nutrition logs, and wellness assessment results enable personalized insights and progress tracking. This information is strictly used to empower your health journey and provide evidence-based guidance.
Technical & Usage Data
Device information, usage patterns, and platform analytics help us optimize performance, improve user experience, and develop new features that serve our community better. This data is often anonymized or aggregated.
Third-Party Integration Data
With your explicit consent, we integrate data from wearables, DNA testing, or other wellness services to offer a holistic wellness view. You maintain granular control over these connections and can opt-out at any time.
How We Use and Protect Your Information
Your data is a powerful tool for your personal wellness transformation, and we handle it with the utmost care. We leverage it to create personalized experiences and improve our platform, always prioritizing your confidentiality.
- Personalization: AI-powered recommendations and customized wellness content ensure your journey truly resonates with your goals.
- Platform Improvement: Aggregated analytics guide our feature development, making Cocoon Life more intuitive and effective for everyone.
- Communication: Receive essential wellness updates, community notifications, and support interactions tailored to your needs.
- Strict No-Sharing Policies: We maintain uncompromising no-sharing policies for personal health data, with clear, user-controlled exceptions for services you explicitly link.
Advanced Security Protecting Your Wellness Data
Security is not an afterthought at Cocoon Life; it's foundational. We implement multi-layered, robust security measures to protect your sensitive wellness data against unauthorized access, use, or disclosure, reflecting a true wellness standard.
Encryption Standards
Utilizing AES-256 for data at rest and TLS 1.3 for data in transit, we ensure your information is encrypted at every stage, making it unreadable to unauthorized parties.
Access Controls
Multi-factor authentication (MFA) and stringent role-based access controls (RBAC) ensure only authorized personnel with legitimate needs can access protected data.
Regular Security Audits
Independent third-party cybersecurity firms conduct periodic audits and penetration tests, validating our security posture and ensuring continuous improvement.
Incident Response
We have defined, regularly tested incident response procedures, including prompt breach notification timelines and comprehensive measures to protect affected users.
Your Privacy Rights and Data Control
At Cocoon Life, we believe you should have complete control over your personal and health information. We provide intuitive tools and clear processes to manage your privacy, empowering you every step of the way.
- Data Access Rights: Easily review and export your complete account and health information.
- Correction and Deletion: Update or permanently remove your personal data with straightforward processes.
- Data Portability: Transfer your data to other platforms or healthcare providers seamlessly.
- Consent Management: Granular controls allow you to manage permissions and opt-out preferences with ease.
Compliance with Privacy Regulations
Cocoon Life operates with a global perspective on data privacy, adhering to the strictest international and regional regulations. Our commitment extends to robust compliance, safeguarding users wherever they are.
GDPR Compliance
Ensuring European users benefit from comprehensive data subject rights and lawful basis for processing.
CCPA Compliance
Upholding consumer privacy rights for California residents, including clear opt-out mechanisms.
HIPAA Compliance
Rigorous measures for handling health information, including business associate agreements to protect your sensitive data.
Privacy Questions and Data Protection Support
Do you have questions about your data or need assistance with your privacy rights? Our dedicated team is here to help. Reach out to our Privacy Officer for prompt and comprehensive support.
We process all privacy requests diligently and provide clear timelines for resolution. Your peace of mind is paramount.
Email Our Privacy Officer Submit a Support Ticket